Send personalised messages, offers, and reminders through the channel your customers already use daily. High open rates, no app download required.
The simplest way for local businesses to bring customers back - through AI calls, WhatsApp, SMS, RCS, and email. One platform. Every channel.
Most local businesses don't lose customers because their product is bad. They lose them because nobody talks to the customer after the first visit. The relationship goes quiet, and quiet customers quietly leave.
Every silent customer = lost revenue. The cheapest sale you'll ever make is to someone who already bought from you.
Riv.ai turns your customer list into repeat revenue - through AI calls, WhatsApp, SMS, RCS, and email. It's built specifically for local businesses who know their customers but don't have a system to talk to them at scale.
You pick the channel that fits your customer. We handle the rest - the timing, the messaging, the follow-up, and the handoff to your team when someone's ready to buy.
No juggling five different apps - everything runs from one dashboard.
Send personalised messages, offers, and reminders through the channel your customers already use daily. High open rates, no app download required.
Automated outbound calls that sound natural, handle objections, and collect responses - without adding a single person to your team.
Reach customers without internet or smartphones. SMS delivers even when apps fail - a reliable fallback for every segment.
Rich messaging with images, buttons, and carousels. Works on Android devices where WhatsApp isn't available or preferred.
For considered purchases, follow-ups, and documentation. Automated, personalised, and tracked - not bulk blasts.
No long setup, no consultants. Import your list and start bringing customers back today.
Send a campaign to your whole customer list instantly.
Service, appointment, or EMI is due - they'll know.
Confirm appointments without lifting a finger.
Call leads that never converted, at scale.
Celebrate customers and earn a sale at the same time.
Bring back anyone who hasn't visited in 60+ days.
Riv.ai is not a CRM. It is not a chatbot. It is not just a calling app. It's something purpose-built for one job: bringing revenue back.
Every message, every call, every reminder - designed to bring revenue back to your business.
Riv.ai makes sure they do - through calls, WhatsApp, SMS, RCS, and email. Turn that silent customer list into your most reliable source of growth.
Riv.ai isn't about sending more messages - it's about earning more revenue. Here's what businesses typically see once their customer list starts working for them.
The cheapest revenue you'll ever earn.
Reminders mean fewer empty chairs and no-shows.
Quicker replies translate directly into higher conversion.
Old, forgotten contacts turn into fresh sales.
Your staff stop dialing and start closing.
Better follow-up fuels word-of-mouth growth.
Local businesses in Tier-2 and Tier-3 have something big chains envy - they know their customers personally and sit on a phone book full of past buyers. What they lack is a system to talk to them at scale.
Riv.ai gives them exactly what the big chains have - sophisticated, multi-channel customer communication - at a price a local business can actually afford.
You don't have to use every channel. Start with what fits your business, prove it works, and add more later. Riv.ai bends to your needs - not the other way around.
A jeweller may use AI calling + WhatsApp
A salon may use only WhatsApp reminders
A college may use SMS + AI calling
A workshop may use only service-due calls
Start small. Add more when it works. There's no pressure to do everything at once.
The use cases keep going. Here's just a sample of who else turns silent customer lists into repeat revenue with Riv.ai.
Refill reminders
Appointments & reports
Vaccination reminders
Parent updates
Event follow-up
Renewals
Enquiry follow-up
Festival pre-orders
Eye checkup reminders
Service & EMI reminders
Fitting reminders
More custom use cases
From premium renewals to abandoned carts, Riv.ai turns one-time transactions into ongoing revenue relationships.
The problem: patients miss follow-ups, reports go undelivered, and health packages never get promoted. Riv.ai closes the loop on patient care and grows your practice.
Whatever you sell, the pattern is the same: leads die in spreadsheets and customers forget you exist. Here's how Riv.ai fixes it across more industries.
The problem: admission enquiries leak, fee defaults pile up, and parents are out of the loop. Riv.ai keeps every enquiry warm and every parent informed.
24x7 AI follow-up on every enquiry so none slip away.
Gentle-then-firm fee reminders that get paid.
Exam, class, and event alerts on time.
Attendance and progress, straight to parents.
Webinar and open-day sign-ups made simple.
Slot booking on WhatsApp, plus placement updates to alumni.
The problem: the customer comes once, then forgets - and packages expire unused. Riv.ai keeps the calendar full and the packages active.
The problem: high-ticket sales depend on trust and timing - and you miss both without follow-up. Riv.ai keeps you in front of buyers at exactly the right moment.
The problem: the service bay is empty some weeks, and insurance customers quietly shift to competitors. Riv.ai keeps your bay booked and your renewals locked in.
AI Calling and WhatsApp each shine in different moments. Knowing when to use which is half the battle - and Riv.ai makes both effortless.
WhatsApp gets opened. Email and SMS often don't. Match the channel to the moment.
The problem: tables sit empty on weekdays and repeat orders are rare. Riv.ai keeps your regulars coming back and fills those quiet nights.
Excel, CSV, or direct CRM sync. Name, phone, last visit date - that's enough to get started.
Re-engagement, seasonal offer, birthday, appointment reminder, post-purchase follow-up. Pre-built templates, ready in minutes.
WhatsApp, Voice, SMS, RCS, or Email. Riv.ai routes to the right channel automatically if you prefer.
Messages go out at the right time. You see who responded, who booked, who needs a follow-up - in one dashboard.
Riv.ai automates the follow-up, the reminders, and the outreach - so you never lose a customer to silence again.
Save a PDF copy for your records or to share with your team.