AI agents that run your customer engagement on autopilot.
Deploy smart AI agents and no-code workflows across WhatsApp, Voice, Telephony, RCS and chat - capture every lead, run campaigns and manage your CRM without ever opening a dashboard.
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Telecom-grade connectivity · Trusted across Indian operator networks
10M+
Conversations automated per day
4.9/5
Rated by 500+ enterprises
< 2s
Average AI first response
AI Workflow Engine
Describe what should happen. The agent does the rest.
No rule-heavy builders. Pick a trigger and watch Riv-AI reason, branch and act across every channel - end to end, autonomously.
Choose a trigger
What you build
One workflow orchestrates WhatsApp, Voice, RCS, SMS and your CRM at once - reused across every campaign, with full audit trails.
Live execution
Form submitted
New lead captured
Website form → Riv-AI
AI qualifies intent
Scores lead, detects budget & urgency
Branch: high intent?
Route hot leads to instant WhatsApp
Send WhatsApp reply
Personalised message + catalogue
Update CRM
Contact created, owner assigned
Our agents
Voice agents built for real operations.
Each agent here runs a specific workflow - recovering dues, booking appointments, qualifying leads, or closing sales - in Hindi or English, with no human on the first touch.
Recover abandoned carts with personalised discount incentives, and profile job candidates end-to-end - without a human agent on the first touch.
Cart Abandonment Agent
Cart RecoveryHindi
Calls customers who left items in their cart, offers a personalised discount code on the full cart value, handles price objections with delivery and return policy, and confirms COD availability - in natural Hindi.
Demo focus
Recover abandoned carts with a discount incentive before customers shop elsewhere.
Profiles candidates end-to-end - current role, years of experience, tech stack, recent projects, location preference, CTC, salary expectations, and certifications - then commits to sending curated job matches within 24–48 hours.
Demo focus
Build a complete candidate profile and deliver matched openings without recruiter involvement.
Full profile captureCTC & expectation mapping24-48hr job match delivery
Autonomous AI Agents
One agent brain. Every channel your customers use.
Out-of-the-box AI agents for voice, telephony, WhatsApp, RCS and chat - or a fully custom build wired into your stack.
06 · AGENT_TYPES
Human-like
Smart Voice Agents
Conversational AI that qualifies leads, answers queries and books appointments on inbound & outbound calls - with a seamless handoff to your team.
IVR, reinvented
Telephony AI Agents
Replace clunky IVR trees with intelligent call routing, live transcription and instant disposition - on your existing numbers.
Where customers are
Smart Agents on WhatsApp
Interactive catalogues, instant payment links and multi-language conversations that close deals inside the chat.
Rich messaging
RCS Bots
Verified business sender with rich cards, carousels and branded media - richer than SMS, no app required.
Always-on
Chat Widget AI
A context-aware site agent that triages 24×7, captures leads instantly and escalates the moments that matter.
No-code automation
WhatsApp Workflows
Drip journeys, conditional follow-ups and payment collection - deployed on WhatsApp without writing a line of code.
Zero-dashboard CRM
Run your entire business from WhatsApp.
No more opening a dashboard every time. Riv-AI brings the summaries, the leads and the controls to the app your team already lives in.
Daily WhatsApp & SMS summaries
A 9:00 AM digest of every conversation, lead and campaign - pushed to your chat. Stop logging in to check.
Manage your CRM from a chat
Reply to record notes, move stages, assign owners and trigger follow-ups - all inside WhatsApp.
AI lead-scoring alerts
Riv-AI flags the hottest leads and nudges you the second they need a human touch.
9:00Riv-AI Assistant▲▮▮
Morning summary
Good morning 👋 Yesterday Riv-AI handled 312 conversations across WhatsApp, Voice & RCS.
New qualified leads47
Payments collected₹6.2L
Needs your attention5
🔥 Rahul Mehta is high-intent (₹85L property). Reply to act:
Call him nowAssign to PriyaSend brochure
Assign to Priya ✅
Campaigns & Lead Capture
Reach everyone. Miss no one.
Orchestrate coordinated campaigns across every channel and capture every inbound lead the moment it lands - automatically.
Multi-channel campaign management
Launch WhatsApp, SMS, RCS and Voice campaigns from one place - Riv-AI adapts channel, timing and message per contact.
Incoming smart lead capture
Parse leads from calls, chats, web forms and ad clicks the instant they arrive - deduped, enriched and routed automatically.
Live audience segmentation
AI builds and refreshes segments in real time, so every campaign reaches exactly the right people.
Campaign
Diwali Re-engagement
Live
48%
WhatsApp
22%
Voice
18%
RCS
12%
SMS
Delivered to audience42,180 / 50,000
2,940 new leads capturedAI-personalised per contactAuto follow-up scheduled
Full-funnel automation
Automate the entire customer lifecycle.
Capture & qualify every lead
Inbound leads from ads, forms, calls and chats are captured, deduped and qualified instantly - high-intent prospects never wait.
Instant AI replySmart lead scoringAuto-routing to owners
4×
more qualified leads
Why Riv-AI
Where legacy CPaaS and bolt-on bots fall short.
Riv-AI
Legacy CPaaS
Basic chatbots
Agentic AI that reasons & acts
Zero-dashboard WhatsApp CRM
Native voice & telephony agents
Multi-channel orchestration
No-code workflow setup
Smart inbound lead capture
Go live in days, not months
See the difference on your own use case.
Out-of-the-box & custom
Turnkey solutions that plug into your stack.
Launch a pre-built playbook in days, or let us build a fully custom integration around the systems you already run.
E-commerce
Order tracking, abandoned-cart recovery and COD confirmation on WhatsApp.
CRMs, payments, support desks and data - no re-architecting.
Custom API & webhooks
Salesforce
HubSpot
Shopify
Zendesk
Zoho
Google Sheets
Stripe
Razorpay
Freshworks
WooCommerce
Webhooks
Custom API
4×
Increase in lead conversion
85%
Reduction in first response time
80%
Support queries auto-resolved
60%
Lower customer support cost
Customer signal
Trusted by teams that refuse to lose a conversation.
From regulated enterprises to fast-moving operators, Riv.ai is the fabric behind the conversations that move revenue.
“Riv.ai cut our follow-up lag from hours to seconds. The channel selection engine alone has paid for itself three times over in lead recovery.”
AR
Amit Relan
CEO · mFilterIt
“We migrated from four separate vendors to a single Riv.ai stack. Our SMS deliverability climbed 8% and our agents finally have one screen, not seven.”
NS
Nitesh Sinha
CEO · Sacumen
“Reliable, audit-friendly and surprisingly elegant. Riv.ai feels like an operating system, not a tool exactly what enterprise messaging has been missing.”
AG
Aadarsh Gupta
Vice President · Foxtrot
“The Human + AI handoff is what sold us. Bots handle 70% of volume, our specialists handle the 30% that actually moves revenue.”
DA
Divyam Agrawal
Founder · TripCult
“From RFP to launch in six weeks. The voice AI quoted appointment slots so naturally that our patients did not realise they were speaking to software.”
HC
Himanshu Chandel
Marketing Director · Holaprime
“A modern platform that respects how enterprises actually operate. Compliance, observability and SLAs all sorted on day one.”
AP
Ashutosh Pandey
Co-founder · VeoForge
“Riv.ai cut our follow-up lag from hours to seconds. The channel selection engine alone has paid for itself three times over in lead recovery.”
AR
Amit Relan
CEO · mFilterIt
“We migrated from four separate vendors to a single Riv.ai stack. Our SMS deliverability climbed 8% and our agents finally have one screen, not seven.”
NS
Nitesh Sinha
CEO · Sacumen
“Reliable, audit-friendly and surprisingly elegant. Riv.ai feels like an operating system, not a tool exactly what enterprise messaging has been missing.”
AG
Aadarsh Gupta
Vice President · Foxtrot
“The Human + AI handoff is what sold us. Bots handle 70% of volume, our specialists handle the 30% that actually moves revenue.”
DA
Divyam Agrawal
Founder · TripCult
“From RFP to launch in six weeks. The voice AI quoted appointment slots so naturally that our patients did not realise they were speaking to software.”
HC
Himanshu Chandel
Marketing Director · Holaprime
“A modern platform that respects how enterprises actually operate. Compliance, observability and SLAs all sorted on day one.”
AP
Ashutosh Pandey
Co-founder · VeoForge
ROI Calculator
See the revenue you're leaving on the table.
Enterprises lose leads to slow, missed follow-ups. Plug in your numbers to see what Riv-AI's instant AI agents could recover.
Your numbers
2,000
₹40,000
4%
Estimates assume Riv-AI recovers ~40% more conversions via instant, multi-channel AI follow-up. Actuals vary by industry.
With Riv-AI
32
Extra deals won / month
₹12.8 L
Revenue recovered / month
₹1.54 Cr
Revenue recovered / year
FAQ
Everything you need before the demo.
Riv-AI is built for enterprise security - data is encrypted in transit and at rest, access is role-based, and every AI agent action is fully audit-logged. We are compliant with India's DPDP Act and the GDPR, and multi-tenant isolation keeps your data strictly your own.
Most teams are live in days, not months. Setup is zero-code: pick your agents and workflows, connect your channels and CRM, and our team handles onboarding - including number provisioning and WhatsApp Business verification.
Native connectors for the tools most teams already run - CRMs like Salesforce, HubSpot and Zoho, commerce platforms like Shopify, plus calendars, payment links and sheets. Anything else plugs in through REST APIs and webhooks.
Voice and telephony (on your existing numbers), WhatsApp, RCS, SMS and a website chat widget. One agent brain orchestrates all of them, so context follows the customer across channels instead of restarting in each one.
No. Workflows and agents are configured without code, and we handle the channel provisioning. IT involvement is only needed if you want a custom integration into an in-house system - and that goes through standard APIs.
No - that is the point. Riv-AI pushes a daily summary of conversations, leads and campaigns to WhatsApp, flags the leads that need a human, and lets you act - assign, follow up, update the CRM - by replying in chat.
Pricing follows what you deploy: the channels and agents you switch on, and your conversation volume. There is no seat-based lock-in. Book a demo and we will scope a plan around your use case.
Ready when you are
Turn fragmented communication into orchestrated growth.
A 30-minute demo. A real-time channel orchestration walkthrough. A plan tailored to your business.
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