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Solutions · Banking, Financial Services & Insurance
Compliant conversations that collect and convert.
Automate KYC nudges, EMI and premium reminders, and respectful debt recovery — with fully audited, secure AI agents across voice and chat.
VoiceWhatsAppSMSRCS
Typical outcomes
30%
Higher recovery rate
45%
Lower collection cost
100%
Auditable interactions
2×
Faster KYC completion
The challenge
Sound familiar?
01
Manual collections and reminders are costly and inconsistent.
02
Drop-offs during KYC and onboarding hurt activation.
03
Every interaction must be secure, compliant and auditable.
The Riv-AI playbook
How the automation runs, end to end.
1
Secure trigger
Due date or KYC gap detected within your policy.
2
AI verifies context
Account status checked, message personalised.
3
Compliant reminder
Respectful nudge with a secure action link.
4
Voice agent callback
Handles queries, captures intent, books next step.
5
Logged & audited
Every action recorded for full compliance.