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Solutions · Healthcare & Clinics
Fill every slot. Never miss a follow-up.
AI voice and chat agents book appointments, send reminders and handle patient queries 24×7 — with a warm handoff to your staff when it matters.
VoiceWhatsAppSMSTelephony
Typical outcomes
35%
Fewer no-shows
24×7
Booking availability
50%
Front-desk load reduced
4.8/5
Patient satisfaction
The challenge
Sound familiar?
01
No-shows and empty slots from missed reminders and slow rescheduling.
02
Front desk overwhelmed by repetitive calls and booking requests.
03
Post-visit follow-ups and reports slip through the cracks.
The Riv-AI playbook
How the automation runs, end to end.
1
Patient reaches out
Inbound call or chat answered instantly, 24×7.
2
AI books the slot
Checks availability and schedules in seconds.
3
Smart reminders
Timely nudges cut no-shows, easy reschedule.
4
Post-visit follow-up
Reports, instructions and check-ins automated.
5
Escalate to staff
Complex cases handed off with full context.